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How long has Bark 'N Lounge been in business?
We have been providing exceptional service and care since 2007 at the same Keller location that was created for the comfort and safety of your dogs.
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What are your vaccination Requirements
Dogs must be current on DHPP and Rabies, plus Bordetella every 6 months
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Do you provide Vaccinations?
Yes we have the ability to provide Bordatella and DHPP vaccines. Rabies vaccines will have be provided by a Vet.
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Can my dog be boarded at your facility if he doesn't get along with other dogs?
Yes, dogs that are not suitable for group play are still welcome to stay overnight at Bark 'N Lounge, but they will not be able to join group play. Instead, they will be taken out for individual exercise and potty breaks at least 6 times a day. There is no additional cost for these potty/exercise breaks.
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Is a temperament test required for my dog to be boarded?
A basic temperament test is given to all new dogs. Your dog will be evaluated on his first day to better understand his behavior so we can customize the pets care accordingly
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What is a Temperament Test?
Because your dog's safety is our number one concern, all dogs must pass a temperament test to be enrolled in our daycare program. This test will assess the social behavior of your dog. On his/her first day, he/she will be introduced to other dogs one by one to observe his or her behavior. If the one on one introductions go well, your dog is evaluated with multiple dogs. We are looking for signs of fear or aggression that could result in a safety issue for your dog or other guests. Dogs that do not pass the temperament test are still welcome to board at Bark 'N Lounge, but they will not be able to join group play.
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How do I make a reservation for boarding?
The best way is to click the RESERVE NOW button. We will contact you within 24 hours to confirm. You may contact us via phone for < 24 hours notice @ 1-866- 337-9663 Please insure your pet meets the minimum requirements for boarding. Your reservation is not guaranteed until you receive confirmation from us.
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Do I have to adhere to the Check-In and Check-Out times?
The check-out times are in place to insure all guests have a clean room available at time of check in. Pets checked out after standard check-out time will be charged the daily daycare rate for the day of check-out.
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Why do male pets have to be neutered to stay at Bark N Lounge?
Unaltered males often exhibit more behavior and temperament problems, including aggression towards animals and people, and attempts to escape. In general, animal welfare organizations and veterinarians agree that spaying and neutering pets is a responsible decision that will not only reduce the over-population of pets, but will benefit the pet in many ways.
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Can you keep my small dog separated from the large dogs?
Yes, we create play groups based on temperament and size to ensure all dogs feel safe.
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What do you do when a dog misbehaves?
Verbal correction and redirection is the first method of behavior modification. Spray bottles filled with water are used to get the attention of dogs that do not respond to verbal correction. When needed, we use the “time-out" method to teach proper manners. Time-Out involves separating the dog from the others for a short period of time. This is done to teach the dog that poor behavior choices lead to a temporary loss of play privileges
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Is there someone caring for the dogs when you are closed?
Yes, we have staff here taking care of your pets every day for breakfast, dinner, potty breaks, and play time. Our lobby hours do not reflect the hours that we have staff on site taking care of your pets. In some instances during doggie naptime, 12-2 – staff may not be present to ensure dogs do get a period of rest without disturbance between their playtimes.
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Do you provide Pick-Up and Delivery?
Pick-Up and Delivery is available upon request within a 10 mile radius. Please inquire for rates
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